Feedback Toolkit

Feedback Toolkit

This book provides expert guidance on using feedback as a performance improvement tool.

Author: Rick Maurer

Publisher:

ISBN: 1138463337

Category:

Page: 82

View: 759

This book provides expert guidance on using feedback as a performance improvement tool. It includes many simple tools readers can use to improve feedback in their work unit. The book suggests that feedback works best when the giver and receiver realize that they are in a dance together.
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Feedback Toolkit

Feedback Toolkit

16 Tools for Better Communication in the Workplace, Second Edition Rick Maurer, Nigel Hooper. Business Management / Leadership Praise for the Bestselling First Edition: “... a well-organized guide for creating open and honest ...

Author: Rick Maurer

Publisher: CRC Press

ISBN: 9781439877111

Category: Business & Economics

Page: 81

View: 713

This book provides expert guidance on using feedback as a performance improvement tool. It includes many simple tools readers can use to improve feedback in their work unit. The book suggests that feedback works best when the giver and receiver realize that they are in a dance together.
Categories: Business & Economics

Feedback Toolkit

Feedback Toolkit

This clearly written book is like having your own personal coach assisting you with techniques that foster productive interactions. —Nedra Weinstein, Principal, Arden Consulting

Author: Rick Maurer

Publisher: CRC Press

ISBN: 9781439840931

Category: Business & Economics

Page: 84

View: 865

Written by a noted authority in leadership and change management, the second edition of this popular toolkit provides expert guidance on using feedback as a performance improvement tool. Describing best practices, it supplies the understanding required to effectively give and receive feedback across a wide range of work situations, including for one-on-one and group use. The Feedback Toolkit: 16 Tools for Better Communication in the Workplace, Second Edition makes the feedback process easy to understand with a detailed six-step framework. It covers specific feedback tools and illustrates approaches for applying them in a variety of management scenarios—including situations where giving feedback feels more like giving an acid bath. The author explains how a team can learn from its mistakes and how the simple exercise of exchanging expectations with one another can help everyone refocus on ways that support effective teamwork. Covering the latest developments, this updated edition supplies new techniques for addressing resistance to change and for maintaining positive dialogue during the performance evaluation process. Whether you’re in a corporate office, or operating a piece of heavy equipment on the shop floor, this book provides the tools needed to facilitate feedback, improve communication, and boost performance in your work environment. Praise for the Bestselling First Edition: ... a well-organized guide for creating open and honest communication in the workplace. This clearly written book is like having your own personal coach assisting you with techniques that foster productive interactions. —Nedra Weinstein, Principal, Arden Consulting
Categories: Business & Economics

Rethinking Performance Management Enhanced Executive Edition

Rethinking Performance Management  Enhanced Executive Edition

Emotional Intelligence: Why It Can Matter More Than IQ. ... Get Present: Simple Strategies to Get Out of Your Head and Lead More Powerfully. ... Feedback Toolkit: 16 Tools for Better Communication in the Workplace, Second Edition.

Author: M. Tamra Chandler

Publisher: Berrett-Koehler Publishers

ISBN: 9781626568884

Category: Business & Economics

Page:

View: 342

The video enhanced executive edition of How Performance Management is Killing Performance – and What to Do About It was created with the busy leader in mind. Offering targeted information and insight, and with over 26 minutes of videos and animations throughout, Rethinking Performance Management – A Leader's Guide has been adapted from the original edition to focus on only the points that you, as a leader of an organization, need to know. This means it's much shorter than the original with more of a focus on the big picture theory and less on the step-by-step. Most people associate performance management with the annual review, which is universally dreaded by employees, management, and HR professionals alike. In this short guide, author Tamra Chandler lays out the key points of creating a performance management process that is not only tailored to your organization's needs and goals, but that employees will actually embrace. Each of the six condensed chapters include short animations or video featuring Tamra herself to sum up the major takeaways for leaders. For those of us who need to be on the cutting edge of this emerging subject, but don't have as much time as we'd like, Rethinking Performance Management – A Leader's Guide offers the perfect framework to provide insight to the benefits of evolving performance management systems, a process which must be led, championed by the leaders in the organization.
Categories: Business & Economics

How Performance Management Is Killing Performance and What to Do About It

How Performance Management Is Killing Performance   and What to Do About It

Get Present: Simple Strategies to Get Out of Your Head and Lead More Powerfully. Elements of Power, 2013. ... Feedback Toolkit: 16 Tools for Better Communication in the Workplace, Second Edition. Portland, OR: Productivity Press, 2011.

Author: M. Tamra Chandler

Publisher: Berrett-Koehler Publishers

ISBN: 9781626566798

Category: Business & Economics

Page: 256

View: 835

Rethink, Redesign, Reboot. Most people associate performance management with the annual review, which is universally dreaded by employees, management, and HR professionals alike. It's a cookie-cutter, fear-based, top-down approach that emphasizes negatives over positives and stifles healthy career conversations. It's never been shown to motivate anyone to do anything but try to avoid it, but nobody feels like they have any alternative. Tamra Chandler has one—and it works. Actually, Chandler doesn't offer a single alternative—she offers an infinite number of them. Each organization that uses her Performance Management Reboot is able to develop its own unique version since it doesn't make a lot of sense for organizations with different cultures, in different industries and sectors, to do things exactly the same way. Grounded in the latest scientific findings about motivation, it's a transparent, employee-driven process that values collaboration over competition and rewards people for acquiring new skills and increasing their contribution instead of hitting arbitrary benchmarks. Chandler lays out the general principles and then walks you through each step in creating a performance management process that employees will actually embrace rather than avoid and that will help you meet the three objectives of great performance management: developing your people, rewarding them equitably, and driving your organization's performance. It's the first comprehensive, step-by-step guide to creating a performance management solution that's tailored to your organization's needs and goals and that places the emphasis squarely on your greatest asset: your people.
Categories: Business & Economics

Value Stream Management

Value Stream Management

Workplace Wars and How to End Them: Turning Workplace Conflicts into Productive Teamwork. New York: American Management ... Feedback Toolkit: 16 Tools for Better Communication in the Workplace. ... The Team Handbook, Second Edition.

Author: Don Tapping

Publisher: CRC Press

ISBN: 9781482278163

Category: Business & Economics

Page: 176

View: 967

The Value Stream Management System simplifies the planning process for lean implementation, ensuring quick deployment and greater success. It links the metrics and reporting required by management with the lean tools needed on the manufacturing floor. The central feature of this illustrative and engaging book is the value stream management storyboard, a tool representing an eight-step process for lean implementation. The storyboard brings together people, tools, metrics, and reporting into one visual document. The authors stress the importance of reaching beyond single-point kaizens to ensure a sustainable lean implementation process. Many people use the value stream map as an individual tool, but not within the context of a proven overall system. Value Stream Management: Eight Steps to Planning, Mapping, and Sustaining Lean Improvements shows you how to use mapping as part of a complete system for lean implementation. The final outcome of Value Stream Management is the creation of a complete, visual plan for lean transformation - and the mastery of the skills required to implement that plan. Instead of just using Toyota Production System Tools, the authors encourage you to create your own lean production system. Value Stream Management will help you to complete your process and sustain it! BONUS CD! Along with this book you receive a CD containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets. DVD Package (see Catalog No. PP7338) A training aid to implement those principles taught in the book, a training video is available that teaches managers how to train lean teams. It starts with an overview of value stream management and the basics of lean. Subsequent lessons teach how to map current and future states; how to create action plans for implementation and follow-through; and how to develop a storyboard that communicates the entire process. Finally, a computer-generated "virtual factory" shows how the system comes together and how lean actually works. Viewers will see value stream management in action at four major companies. The package includes a facilitator's guide that provides information on how to use the package and an overview of each training module,and a participant guide,
Categories: Business & Economics

Train the Trainer Vol 1 Foundations Delivery An Infoline Collection ASTD

Train the Trainer Vol 1  Foundations   Delivery  An Infoline Collection ASTD

Feedback. 247 The material appearing on this page is not covered ... Small Group Communication: A Reader, 4th edition. Dubuque, IA: W.C. Brown, ... Feedback Toolkit: 16 Tools for Better Communication in the Workplace.

Author: ASTD

Publisher: American Society for Training and Development

ISBN: 9781562865535

Category: Business & Economics

Page: 265

View: 694

Train the Trainer is a four-volume collection, containing the best and most popular issues about the training process--from instructional design to ethics to evaluation. Train the Trainer volume 1 provides the basics you need to know to get started as a successful trainer. This volume includes the following 15 issues: Basic Training for Trainers; Training and Learning Styles; 12 Habits of Successful Trainers; Basics of Stand-Up Training; Enhance Learning Retention; Managing Difficult Participants; How to Create a Good Learning Environment; Facilities Planning; How to Teach SMEs to Train; Make Every Presentation a Winner; Icebreakers; 10 Great Games; Fun in the Workplace; Mastering the Art of Feedback; Just-in-Time Coaching.
Categories: Business & Economics

Ultimate Performance Management

Ultimate Performance Management

Productive Performance Appraisals, 2nd edition. ... 2600 Phrases for Effective Performance Reviews: Ready-to-Use Words and Phrases That Really Get Results. ... Feedback Toolkit: 16 Tools for Better Communication in the Workplace.

Author: Linda Russell

Publisher: American Society for Training and Development

ISBN: 9781562865436

Category: Business & Economics

Page: 192

View: 931

This title in ASTD's new ""Ultimate Series"", presents an innovative framework and approach to conducting training through an integrated series of workshop designs. This framework as well as the comprehensiveness of the content allows you to implement an entire Performance Management System into your organization without ever looking beyond this book's covers. It is coming soon from ASTD Press.
Categories: Business & Economics

Revealing Nursing Expertise Through Practitioner Inquiry

Revealing Nursing Expertise Through Practitioner Inquiry

Maurer, R. (1994) Feedback Toolkit: 16 Tools for Better Communication in the Workplace. Productivity Press, Portland, OR. McGill, I. & Beatty, L. (2001) Action Learning: A Guide for Professional, Management & Educational Development.

Author: Sally Hardy

Publisher: John Wiley & Sons

ISBN: 1444316362

Category: Medical

Page: 304

View: 252

Revealing Nursing Expertise Through Practitioner Inquiry explores and reveals the often hidden workings of ‘expert practitioners’. It provides valuable insights into developing practice expertise and how expert nursing practice is a key influence on health care practice. The authors present evidence around the interconnected components needed to facilitate, support and enable nurses in their practice settings through a transformational framework used to further develop and refine nursing practice expertise. Part 1 explores the current context of practice expertise and the process of practitioner inquiry. Part 2 examinplores the evidence for practice expertise, using exemplars from the extensive ‘Expertise in Practice Project’. This includes perspectives of practitioners developing their expertise in diverse areas of clinical practice as well as of from those who facilitate practitioners to develop and articulate their practice expertise. Part 3 explores the development of portfolios of evidence that demonstrate expertise, examines models and approaches to facilitation and provides a toolkit of resources. Revealing Nursing Expertise Through Practitioner Inquiry provides important evidence to support the claim that expert nurses change patients’ worlds as well as transforming practice, workplace performance and organisational wide service developments. Provides a framework for exploring and developing nursing expertise Enables nurses to articulate their expertise and examine their own practice Offers practical guidance on facilitating inquiry based practitioners Draws on results of the RCN Expertise in Practice project Written collaboratively by practitioners, practice developers and nurse academics
Categories: Medical

Kaikaku

Kaikaku

Feedback Toolkit : 16 Tools for Better Communication in the Workplace - Productivity Press , 1994 McGregor ... Peter - Do It Right the Second Time : Benchmarking Best Practices in the Quality Change Process - Productivity Press ...

Author: Norman Bodek

Publisher: PCS Inc.

ISBN: 0971243662

Category: Endüstriyel yönetim

Page: 412

View: 330

Foreword. . . Foreword. . Ch. 1. The journey begins. 5. Ch. 2. Introducing Dr. Shigeo Shingo. 15. Ch. 3. Taichi Ohno. 27. Ch. 4. Defining waste. 39. Ch. 5. Dr. Shingo asking five whys at Granville Phillips. 45. Ch. 6. My first trip to Japan : a thriller. 49. Ch. 7. Discovering Shingo : a magic moment. 63. Ch. 8. The lobster feast and the first changeover by Dr. Shingo. 71. Ch. 9. The study mission process. 85. Ch. 10. SMED - quick changeovers - the heart of JIT. 93. Ch. 11. My mental transformation : there are 'gems' scattered all over Japan. 103. Ch. 12. Developing an understanding of Japan. 121. Ch. 13. Factory tours : a feast for the eyes. 127. Ch. 14. The Gemba walk. 137. Ch. 15. 5 S. 143. Ch. 16. Discovering books in Japan. 147. Ch. 17. Fire the quality manager!. 155. Ch. 18. The best factory in the world. 161. Ch. 19. Getting to know Dr. Shingo. 171. Ch. 20. The birth of the Kaizen Blitz. 177. Ch. 21. Finding books and meeting Kazuhiro Uchiyama. 187. Ch. 22. Shingo to teacher. 193. Ch. 23. Never take no for an answer. 197. Ch. 24. Introduction to TPM - another billion dollar idea. 201. Ch. 25. Shigehiro Nakamura. 213. Ch. 26. Kaoru Ishikawa. 227. Ch. 27. Iwao Kobayashi - 20 keys. 231. Ch. 28. Union of Japanese scientists and engineers (JUSE). 235. Ch. 29. Dr. W. Edwards deming. 237. Ch. 30. The impact of Dr. Joseph Juran. 251. Ch. 31. Life time employment system. 253. Ch. 32. Quick and easy Kaizen. 257. Ch. 33. A gallery of great geniuses. 277. Ch. 34. Professor Louis E. Davis and socio-technical systems. 295. Ch. 35. Failure to change is a vice!. 301. Ch. 36. Summary. 305. Ch. 37. Gary Convis - President Toyota (TMMK). 307. Ch. 38. Gary Smuda - technicolor corporation. 319. Ch. 39. Professor Doc - Robert Hall. 329. Ch. 40. Don Dewar - President QCI International. 341. Ch. 41. Richard Schonberger. 345. Ch. 42. Vision statements. 355. . Lean terms. 361.
Categories: Endüstriyel yönetim